Privacy Policy

Last updated: 21 July 2026

Doctor Suite ("we", "our", "us") is committed to protecting the personal data of every doctor, clinic staff member, and visitor who interacts with our website and software. This policy explains how we collect, use, store, and protect your information in compliance with the Indian Digital Personal Data Protection (DPDP) Act, 2023.

1. Information We Collect

Contact Details: Doctor's name, phone number, email address, and clinic address — collected via the demo booking form.
Specialty & Preferences: Medical specialty and preferred demo date/time.
Usage Data: Pages visited, time spent, browser type — collected automatically via cookies and analytics.

2. How We Use Your Data

To schedule and conduct WhatsApp video call demos.
To set up Doctor Suite software on your clinic PC/laptop.
To provide customer support and training.
To send important product updates (you can opt-out anytime).

3. Data Storage & Security

Your data is stored on secure servers within India. We implement industry-standard encryption (SSL/TLS) and access controls. Only authorized personnel can access your personal information.

4. Data Sharing

We do not sell, rent, or trade your personal data to any third party. Data may be shared only with:

Courier partners (for pen tablet delivery — limited to name and address).
Payment gateways (for processing transactions — PCI-DSS compliant).

5. Your Rights Under DPDP Act, 2023

      As a Data Principal, you have the right to: access your data, correct inaccuracies, delete your data, and withdraw consent at any time.
    

To exercise these rights, email us at support@doctorsuite.in or WhatsApp us. We will respond within 72 hours.

6. Cookies

We use essential cookies for site functionality and analytics cookies to understand visitor behaviour. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated date.

8. Contact Us

For privacy-related concerns, reach out to us:

Email: support@doctorsuite.in